Coin IRA Review: Worth Trusting With Your Retirement in 2023?

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Last Updated on: 14th September 2023, 05:47 pm

Coin IRA
Coin IRA - byJack Choros, April 1, 2011
4/ 5stars
Coin IRA
Review Summary :

Coin IRA provides a completely transparent process with no maintenance or setup fees. They pride themselves in listening to their customers and knowing what people want. Coin IRA has recently launched a proprietary trading platform to trade cryptos 24/7. They also cater for Custody Accounts, similar to a Coinbase account, that you can fund from your checking or savings account. Coin IRA has industry leading standards of safety, with institutional-grade, segregated, multi-asset cold storage. Most storage options are free.


  • Coin IRA management brings extensive industry-leading experience.
  • They feature an education first, low-pressure approach to investing for their clients.
  • Coin IRA offers a selection of cryptocurrencies including Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin.
  • No maintenance or setup fees.
  • Live customer support.


  • Smaller selection of cryptocurrencies compared to some of its competitors.
Quick Facts about Coin IRA
Year Founded:2017
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Company Information & Background

Founded in April of 2017, Coin IRA was one of the first companies to offer Bitcoin in a self-directed IRA. In the subsequent years, Coin IRA has become one of the leading cryptocurrency IRA companies in the industry. The company offers investors the capability of acquiring cryptocurrencies for their retirement accounts. The company was among the first in the U.S. to provide investors with the option to invest their retirement assets in numerous cryptocurrencies as an additional method of diversifying their portfolios. Over the last few years, Coin IRA has been featured in the following major media outlets and publications:

  • Investopedia
  • Forbes
  • TheStreet

More recently, Coin IRA launched its proprietary self-trading cryptocurrency platform. The platform allows investors to:

  • Set up an account in 5 minutes
  • Decide how they want to fund the account
  • Place trades 7 days a week, 24 hours a day, for 365 day a year

The company prides itself on listening to its customers, understanding what people want, and delivering complete transparency. Coin IRA also has some of the lowest fees in the industry, is an easily accessible platform, and provides the highest level of security possible for your assets.

Coin IRA works with Equity Trust Company one of the top self-directed IRA custodians. Equity Trust is an IRS-approved custodian with over 45 years of experience and $34 billion in assets under custody. Together the two companies offer the ultimate service in experience and trust.

Coin IRA is able to work with existing IRA and 401(k) account holders as well as with clients who do not yet have established retirement accounts. They assist novices and experts with the world of Bitcoin and cryptocurrencies. A key focus of the company is on helping individual investors to personalize their security features for the new assets and their accounts so that their cryptocurrency is optimally safeguarded.

Coin IRA Reviews, Ratings and Complaints

Coin IRA is rated A+ by the Better Business Bureau and has a high number of positive reviews. Below we provide a range of consumer ratings and complaints about Coin IRA. You can study these reports compiled by the most trusted and dependable consumer ratings agencies and reporting sites. By clicking on the links given, you will be able to investigate the reviews along with any customer complaints in depth.

  • BBB Rating: A+ Accredited Business (Details)
  • BBB Complaints: 1 complaint closed in the last 3 years (Details)
  • Trustpilot: ⭐️⭐️⭐️ (3.7 Star Rating based on 1 Customer Review)
  • Facebook: 390 “Likes” (Details)
  • Google Business: ⭐️⭐️⭐️⭐️⭐️ (5 Star Rating based on 16 Customer Reviews)

Coin IRA Management

Coin IRA management is led by the Ex Goldco CEO, Brenda Whitman.

Brenda Whitman

CEO Brenda Whitman

Brenda Whitman has been the Chief Executive Officer of Coin IRA since January 2021. She's also a co-owner of the company, and joined as COO at the company's birth. Previously, she was Goldco’s CEO for almost six years. During her tenure at Goldco, Whitman wore a variety of hats at the company, beginning with Director of IRA Services in 2015. 

Whitman came to Coin IRA with over 10 years of experience working at Capital Gold Group. She worked in such varied roles while there as Vice President, Director of IRA Services, and Senior Controller. Whitman was also responsible for running the company's National Affiliate Program while at Capital Gold Group. She gained valuable experience in helping other financial professionals to offer their customers the ability to have physical precious metals in their investment and retirement portfolios. As such, she showed financial professionals how to help their customers protect their savings, investments, and retirement holdings.

Coin IRA Sign Up Process

Coin IRA makes it as easy as possible for you to open your Crypto IRA account. The account setup process will take you less than five minutes. Coin IRA works with third-party custodian Equity Trust Company, based in Westlake, Ohio, to help get your new IRA account up and running as efficiently as possible. 

Once your account has been activated, you can fund it directly or transfer funds over in a rollover process. From this point, Coin IRA can handle your live cryptocurrency trades on their exchange platform, and then transfer your assets over to the wallet you designate.

Clients have the option of setting up either a “Traditional” Crypto IRA or a “Roth” Crypto IRA.

  • Traditional IRA: This account type is funded with pre-tax dollars that are not taxed until the funds are withdrawn
  • Roth IRA: This account type is funded with post-tax dollars and distributions (withdrawals) are not taxable upon retirement

Note: In 2023, the IRS stipulates that IRA contribution limits for both Traditional and Roth IRAs are $6,000 ($7,000 for individuals who are age 50 or older), or if less, your taxable contribution for the year.

Coin IRA outlines other Crypto IRA rules imposed by the IRS to help keep its clientele informed about this investment vehicle.

Minimum Age of Distributions – Early distributions of pre-tax funds from a Traditional IRA that are made prior to the age of 59 ½ will face a tax penalty and must be claimed as income tax. Although with a Roth IRA, distributions are not required until the death of the account owner, these retirement accounts are subject to stringent regulations regarding qualified distributions, taxation, and penalties.

Required Minimum Distributions (RMDs) – On December 20, 2019, the Setting Every Community Up for Retirement Enhancement Act of 2019 (SECURE Act) came into effect. Under the SECURE Act, the IRS made significant changes to the rules pertaining to Required Minimum Distributions (RMDs). Traditional IRA account owners must make a distribution by age 72 (70 ½ if the individual reached 70 ½ before January 1, 2020). Distributions from a Roth IRA are not required until after the death of the account holder.

On its website, Coin IRA outlines the benefits of opening a Crypto IRA as follows:

  • Return on Investment – Bitcoin is a high-growth asset that has a very large potential ceiling for returns.
  • Investment Hedge – Cryptocurrencies such as Bitcoin can hedge against volatility in the equities market and diversify one's holdings.
  • Privacy and Security – Bitcoin, despite being on a blockchain, is an anonymous transaction system that cannot be traced to the owner of the token.
  • Freedom From the Financial System – Investors can buy Bitcoin with peace of mind if they seek true independence from the U.S. traditional banking system.
  • Tax Advantages – Cryptocurrencies are eligible for IRA inclusion, which allows you to accumulate returns while deferring capital gains taxes until retirement. 

Coin IRA Storage and Security

Coin IRA states that security is their highest priority. They pledge to safeguard and protect your cryptocurrency transactions from theft or fraud regardless of how large or small your purchase may be.

  • Transaction – This starts with the transaction. After your funds are available, Coin IRA has a special process for verifying all transactions – they utilize a recorded ID confirmation. Your live trade is then executed with you on the phone to approve all the trade particulars with one of the company’s adept traders. The company uses this process to eliminate anonymous Internet trade fraud.
  • Wallet – The company offers IRA custody, non-IRA custody, and personal custody, thus determining the type of wallet. Both IRA custody and non-IRA custody accounts are stored by Coin IRA’s preferred custodian, Equity Trust Company. Equity Trust is one of the most renowned companies within the custodial services space, therefore clients can rest assured that their cryptocurrency is in secure hands. Clients may opt for a cold storage solution, which is offered by Genesis Custody.
  • Keys – The company also works with keys to protect your digital assets; a public key for receiving cryptocurrency and a private key for sending cryptocurrency. Essentially, a key is a series of letters and numbers completely unique at a specific wallet. Keys are generated to ensure the security of a wallet. Hard wallets utilize backups that are self-encrypted, and paper backups (or “seeds”) that they establish when you initially set them up. Coin IRA stipulates that the custodian controls the keys for a Crypto IRA or non-IRA custody wallet. Regarding a personal custody wallet, the individual has control of the private key. By storing your seeds in a different location, you ensure that only you have access to your cryptocurrency.

Digital asset security is imperative regardless of the Crypto IRA provider. Coin IRA utilizes several components to ensure the security of its clients’ cryptocurrency. Below the company outlines aspects of its security protocols.

  • Cold storage wallets
  • Multi-factor authorization for access to individual accounts
  • Private keys
  • Digital assets are fully-insured
  • External audits to ensure Level II Cryptocurrency Security Standards (CCSS)

Coin IRA Products

Coin IRA offers clients an array of IRS-approved cryptocurrencies:

  • Aave
  • Basic Attention Token
  • Bitcoin
  • Bitcoin Cash
  • Chainlink
  • Compound
  • Dai
  • Ethereum
  • Ethereum Classic
  • Litecoin
  • Livepeer
  • Maker
  • Mana
  • Stellar
  • The Graph
  • Uniswap
  • Year Finance
  • Zcash

You can trade and invest in cryptos from both a cash account and an IRA account under one login. Unlimited purchases are possible on Bitcoin, Ethereum, XRP, and Litecoin with the cash account. The minimum opening account size is $5,000 for both IRA and cash accounts, after that you can add any amount you consider.

Coin IRA Customer Service

Coin IRA offers expert assistance Monday to Friday, from 7 am to 7 pm. You will be attended by a real person, as should be the norm and not the exception. You can contact Coin IRA via the following:

We tested the customer service via the online chat feature. The response was timely, courteous, and knowledgeable, which means Coin IRA gets top marks for this aspect.

Coin IRA Fees

Coin IRA is fully transparent regarding their pricing, which can be found directly on their website's landing page. However, to save you the click, we've summarized their fee structure below, and listed their account minimum:

  • No annual fees
  • No account set-up fee
  • 1.25% buy trade fees
  • 1% sell trade fees
  •  Account opening minimum $5,000

Free Cryptocurrency Investing Guide

For novice investors, investing in cryptocurrency can be a daunting process. However, fear not, because Coin IRA offers an ultimate guide to cryptocurrency investment. Some of the topics the aforesaid guide covers includes:

  • The tax benefits of a Crypto IRA.
  • How to rollover an existing retirement account into a Crypto IRA.
  • Discussing the advantages of investing in digital assets to hedge against inflation.

You can request your free Crypto IRA guide by simply filling out the online form, then it will be mailed within a few business days. Additionally, once completing the form, a representative from Coin IRA will contact you directly to discuss your investment objectives.

Coin IRA Blog

Coin IRA appears to be dedicated to keeping the public informed about cryptocurrency investment, and the benefits of having a Crypto IRA. Although only one post was published in the month leading up to this review, it seems that several topically-relevant posts have been published for all previous months. The blog covers topics that include an explanation of blockchain, the growing acceptance of Bitcoin at retail locations, and the tax benefits of a Crypto IRA.

Coin IRA Resources

Coin IRA is very dedicated to educating its clients about all things cryptocurrency. The website offers a very comprehensive “Resources” section. Subsections within include a detailed glossary of terms pertaining to cryptocurrency. This proves indispensable for novice investors who are first learning about the world of crypto. 

In addition, the Coin IRA website includes real-time pricing charts for Bitcoin, Ethereum, and Litecoin. The company also outlines potential factors that can affect the price of cryptocurrency which they list as supply, demand, government regulation, widespread acceptance/adoption, and news.

Coin IRA Contact Information

  • Address: CoinIRA, 21215 Burbank Blvd #600, Woodland Hills, CA 91367-7091
  • Phone: 888-998-COIN
  • Email:
  • Opening Hours: Monday-Friday from 8 am-5 pm PST
  • Website:

Key Pages from the Coin IRA Website

Below we list the most important pages from Coin IRA’s official website. By reading this information you will be able to learn more about the company and what it has to offer you.

The website is very user-friendly, providing customers with a wealth of information including a Cryptocurrency IRA Frequently Asked Questions section. The Home page directs you to the free crypto investment guide, in addition to the myriad of reasons why you should choose a Crypto IRA. Moreover, it also links to the company’s Resources section and blog articles, providing customers with additional information so they can make very informed investment decisions about digital assets. 

For convenience, the Coin IRA website also offers an online LiveChat service which is certainly an added bonus. 

To speak with a Coin IRA, potential clients can utilize the LiveChat service, email the company at, or phone 888-998-COIN depending on personal preference.

Review All Coin IRA Options Before Investing

As with any investment vehicle, it is essential to do one’s due diligence by reviewing and researching the reputable existing options prior to investing your hard-earned money. It must be noted that cryptocurrencies such as Bitcoin or other digital assets are incredibly volatile investments, but can prove to be a very advantageous IRA investment strategy. You should feel confident in the firm with which you are entrusting your IRA accounts and holdings. Purchasing cryptocurrency for your retirement account is an important decision. To learn more about the Crypto IRA space, read our full reviews of the top crypto IRA companies.

Do You Own/Represent Coin IRA?

If you are a representative of Coin IRA and would like to get in touch with our reviewers in order to speak about the ratings, then use this contact form.

Coin IRA
Coin IRA - byJack Choros, April 1, 2011
4/ 5stars
Coin IRA
Review Summary :

Coin IRA provides a completely transparent process with no maintenance or setup fees. They pride themselves in listening to their customers and knowing what people want. Coin IRA has recently launched a proprietary trading platform to trade cryptos 24/7. They also cater for Custody Accounts, similar to a Coinbase account, that you can fund from your checking or savings account. Coin IRA has industry leading standards of safety, with institutional-grade, segregated, multi-asset cold storage. Most storage options are free.

Have you purchased products from Coin IRA? Leave a review!

Leave your rating

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Leave a rating:

Jack Choros
Jack Choros

Jack Choros is a content writer with a passion for content marketing, finance, and technology. He has extensive experience working for tech startups in the blockchain technology, cryptocurrency, and Web3 space.

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FTC Disclosure: We are an independent blog that aims at providing useful information for retirement account owners interested in alternative assets like precious metals. However, our content does NOT constitute financial advice. Please speak to your financial advisor before making any investment decision. Also, the data quoted on this website represents past performance and does not guarantee future results.


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