Safeguard Metals Review: Why We No Longer Recommend This Company

Disclosure: We are reader-supported. If you purchase from a link on our site, we may earn a commission. Learn more

Last Updated on: 18th September 2026, 08:09 pm

Editor's warning, updated September 2026: we do not recommend Safeguard Metals. This page is kept online for reference only.

On November 20, 2025, the U.S. Commodity Futures Trading Commission and 30 state securities regulators obtained a final judgment against Safeguard Metals LLC and its principal Jeffrey Ikahn, also known as Jeffrey Santulan and Jeffrey Hill, in the U.S. District Court for the Central District of California. The judgment ordered $25.6 million in restitution to victims and a $25.6 million civil monetary penalty.

Regulators found that between October 2017 and July 2021 the company took roughly $68 million from about 450 customers, most of them elderly or of retirement age, by persuading them to move retirement savings into precious metals and then selling silver coins at an average markup of 71 percent, against the maximum of 23 percent stated in its own customer agreements.

We have removed our referral link to this company and withdrawn our previous rating. Sources: CFTC, November 20, 2025, CFTC consent order, October 25, 2023, and Washington State DFI.

Table of Contents

Company Info & Background
Safeguard Metals Management Team
Safeguard Metals’ Custodians and Storage
Safeguard Metals’ Products
Safeguard Metals’ Precious Metals IRA Info
Safeguard Metals’ Reviews, Ratings, and Complaints
Safeguard Metals’ Contact Information
Review All IRA Options Before Investing

Company Info & Background

Safeguard Metals (www.safeguardmetals.com) was founded in 2008 and is based in Woodland Hills, California. Per its website, the company deals “exclusively in physical bullion either shipping gold or silver directly to your doorstep or within an IRA account”.

The website offers no online catalog showing available precious metals products. Interested individuals are encouraged to fill out a form to receive a “free Gold IRA guide”, which presumably includes a catalog of available coins and bars.

Safeguard Metals says the following in its “About Us” section:

“We provide the highest level of service. To accomplish this we only hire professionals with a genuine interest in helping others, who have successful track records and proven expertise in precious metals. Together, our experts at Safeguard Metals provide in-depth education and help investors take advantage of their ability to hold precious metals in their retirement accounts, in strict compliance with IRC Section 408(m)(3), with the highest level of integrity, transparency, and customer service.”

Safeguard Metals Management Team

Safeguard Metals provides no information about the leadership team. Likewise, the firm’s LinkedIn page offers no pertinent details.

Safeguard Metals’ Custodians and Storage

Although it operates as a Gold IRA company, Safeguard Metals is not specific about any partnerships with either custodians or depository facilities.

Safeguard Metals’ Products

Curiously, the Safeguard Metals website does not provide any available inventory. Potential customers are prompted to fill out an online form to receive a free Gold IRA guide, which presumably contains a catalog of available products.

The Safeguard Metals website states:

“We deal exclusively in physical bullion either shipping gold or silver directly to your doorstep or within an IRA account.

Purchasing gold bullion coins is another way to build your wealth and prepare for you and your family’s future. Gold has historically made value when other markets have faltered. It allows individuals to safely and securely diversify their retirement portfolio with a proven asset such as gold. Gold bullion is perfect for someone looking to break into the gold market and hold physical gold in their retirement account. Safeguard Metals will help you build and diversify your portfolio with gold bullion holdings.

Investing in gold bars is yet another proven method for asset diversification. Gold bars have always been highly valued in the markets. Now, you can too invest in gold bars and protect against the inevitable setbacks that traditional investment markets suffer from. Investing in gold bars and other precious metals is the ultimate diversification tactic used by the most successful investors today.”

Safeguard Metals’ Precious Metals IRA Info

Company	Safeguard Metals
Annual Cost	Variable
Scaled or Flat Fees?	N/A
Partnered Custodians	N/A
Partnered Storage Vaults	N/A
Metals Available	N/A
Years in Business	13 years (2008)

Safeguard Metals’ Reviews, Ratings, and Complaints

Below we offer a diverse selection of reviews, ratings, and complaints pertaining to Safeguard Metals from trusted consumer reporting and rating agencies sites. Simply click on the links provided to study the reviews in greater detail.

BBB Rating: ⭐⭐⭐⭐, Accreditation Revoked (Details)
BBB Complaints: N/A (Details)
CitySearch: Profile (Details)
Ripoff Report: No Reports
Yellow Pages: Profile (Details)
TrustLink: Profile (Details)
Trustpilot: ⭐⭐⭐ (Details)
Facebook: Profile (Details)

Safeguard Metals’ Contact Information

Address: 21550 Oxnard St Fl 3, Woodland Hills, CA 91367-7105
Phone: 888-998-1233
Email: corporate@safeguardmetals.com
Website: www.safeguardmetals.com

Review All IRA Options Before Investing

It is essential to carefully consider the different precious metals companies available, prior to making any purchases as part of your IRA investment strategy. In addition to its overall reputation, be mindful of a company’s bullion prices, policies, practices, and most importantly, storage fees for precious metals.